Two-Factor Authentication Print

  • account, login, two-factor-authentication
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Introdution

Two-Factor Authentication adds a layer of security by adding a second step to the login process. It takes something you know (for example, your password) and adds a second factor, typically something you have (such as your phone). Since you require both to log in, this decreases the threat of a leaked password.

RestoMetrix includes the Google Authenticator service which is a Time Based Token system. 

With Time Based Tokens, in addition to your regular username and password, you also have to enter a 6-digit code that regenerates every 30 seconds. Only your token device (typically a mobile smartphone app) will have your secret key and be able to generate valid one-time passwords for your account.

We recommend enabling the Two-Factor Authentication (RestoMetrix enables this by default).

Activating Two-Factor Authentication

The following steps demonstrate how you can set up Two-Factor Authentication on your account using the Google Authenticator service:

 

1. From the Client Area, navigate to Hello, Name! > Security Settings.

2. Click on the Click here to Enable button.

 

 

3. Select the Time Based Tokens service.

 

 

4. Click on the Get Started button.

5. Scan the QR code with an authenticator app, such as Google Authenticator.

6. Enter in the 6-digit code that the authenticator app generates.

7. Click on the Submit button.

8. Record the Backup Code in a safe place.

9. Click the Close button.

 

In case you face any issue when you are activating the Two-Factor Authentication or you have any questions about it, don't hesitate to contact us and open a support ticket.


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